• Platform
    • Product
      • Platform Overview
      • Flex Framework
      • AI Capabilities
      • Featured Customers
      • Marketplace
    • Industries
      • Healthcare
      • Education
      • Government
      • Financial Services
      • Energy and Utilities
      • Nonprofits
      • Media
      • Consulting
    • Get Started
      • Free Trial
      • Get a Custom Demo
      • Contact Sales
  • Resources
    • Resources(inner)
      • Resource Center
      • Marketplace
      • Blog
      • Events
    • Plan for Success
      • Free Training
      • Onboarding
      • Professional Services
      • Partner Directory
  • Pricing
  • search
  • Contact Sales
  • Support
    • Online Help
    • Community Forum
    • Contact Support
  • Log in
Get a Demo Try Free
High Contrast
Caspio logo Try Free
  • Platform

    The Caspio Low-Code Platform

    • menu-product-icon[1]
      Product
      • Platform Overview
      • Flex Framework
      • AI Capabilities
      • Featured Customers
      • Marketplace
    • industries-icon
      Industries
      • Healthcare
      • Education
      • Government
      • Financial Services
      • Energy and Utilities
      • Nonprofits
      • Media
      • Consulting
    • get-started-icon
      Get Started
      • Free Trial
      • Get a Custom Demo
      • Contact Sales
  • Resources

    All the Tools and Support You Need

    • menu-resources-icon[1]
      Resources(inner)
      • Resource Center
      • Marketplace
      • Blog
      • Events
    • menu-plan-for-success-icon[1]
      Plan for Success
      • Free Training
      • Onboarding
      • Professional Services
      • Partner Directory
  • Pricing
  • High Contrast
  • search
  • Contact Sales
  • Support
    • Online Help
    • Community Forum
    • Contact Support
  • Log in
Get a Demo Try Free

Free App Template: IT Helpdesk Ticketing System

November 10, 2016

  • Tech Tips
  • Customer Spotlight
  • News Articles
Try Free
  • Home
  • Blog
  • Current Article
10476
November 10, 2016
Free App Template: IT Helpdesk Ticketing System

When it comes to fixing technology issues for end users, IT professionals pride themselves in prompt response times to ensure users remain productive. The right IT helpdesk ticketing system goes a long way to help IT departments efficiently communicate with employees during busy periods.

Caspio recently released a free IT Helpdesk System that can be easily deployed to any website or intranet with little to no coding. End users can track the status of their IT helpdesk tickets, while IT staff can manage all requests using a centralized online database.

Caspio's Simple IT Helpdesk
This app template is free with any Caspio account to use “as is”, or customize based on your exact requirements.

Caspio’s point-and click tools allow you to adapt the template to your particular needs without too much heavy lifting. You can easily modify the underlying data and fields to implement your organization’s custom workflow into the application.

Feature highlights:

  • Administrators can search, view, and manage their assigned IT helpdesk tickets
  • Supports unlimited users and thousands of tickets
  • Seamlessly embed the app on any website, CMS system, or intranet
  • Keep everyone informed with automatic email alerts whenever a ticket status is changed

The app template can be further extended with more functionality:

  • Customize or add new fields to display additional ticket details
  • Display charts for data visualization
  • Create additional user roles and permissions

To get started, sign up for a free trial and request this app to be loaded into your account.

Caspio Free Trial Caspio Free Trial

Share this post:

Previous Post:
Accelerate Digital Transformation with Rapid Application Development
Next Post:
Boost Your Team’s Productivity with a Simple To-Do List

Recommended Articles

10 Questions to Ask Before Choosing Hospital Management Software

10 Must-Ask Questions Before Choosing Hospital Management Software

READ STORY
Outperform in Uncertainty: How Smart Companies Are Scaling With Less

Outperform in Uncertainty: How Smart Companies Are Scaling With Less

READ STORY
HIPAA-Compliant Caspio App Cuts Occupational Therapy Reporting Time by 80%

HIPAA-Compliant App Cuts Occupational Therapy Reporting Time by 80%

READ STORY
Caspio Turns 25: A Journey of Growth, Innovation and Impact

Caspio Turns 25: A Journey of Growth, Innovation and Impact

READ STORY
Beyond Excel: How a Healthcare Consulting Company Rebuilt Its Workflows With Caspio 

How a Healthcare Management Company Rebuilt Its Workflows With Low Code

READ STORY
How Illinois Orthopedic Network Embraces Low Code for Improved Data Management 

How ION Embraces Low Code for Improved Data Management | Caspio

READ STORY
10 Practical Ways to Use AI in Your Caspio Apps

10 Practical Ways to Use AI in Your Caspio Apps

READ STORY
Send Instant Updates From Caspio to Slack Channels

Send Instant Updates From Caspio to Slack Channels

READ STORY
How Caspio Partner WorkMovr and Healthier Pets Redefine Pet Wellness With Low Code

WorkMovr + Healthier Pets: Redefining Pet Wellness With Low Code

READ STORY
Introducing Flex: A Modern Way to Build Apps

Introducing Flex: A Modern Way to Build Apps

READ STORY
Announcing Caspio’s New AI Capability

Announcing Caspio's New AI Capability

READ STORY
6 Key Factors for Choosing a Low-Code Platform

6 Key Factors for Choosing the Right Low-Code Platform

READ STORY
Subscribe for More Updates
  • PRODUCT

  • Platform Overview
  • Why Low Code
  • Case Studies
  • App Marketplace
  • Pricing
  • Get a Custom Demo
  • Free Trial
  • SOLUTIONS

  • Healthcare
  • Education
  • Government
  • Financial Services
  • Energy and Utilities
  • Nonprofits
  • Media
  • Consulting
  • RESOURCES

  • Resource Center
  • Blog
  • Events
  • Free Training
  • Online Help
  • Onboarding
  • Get Certified
  • Professional Services
  • Support Center
  • COMPANY

  • Our Story
  • Careers
  • Leadership
  • News
  • Partner Programs
  • Referral Program
  • Academic Program
  • Discount Programs
  • Contact Us
  • TRENDING

  • Build Custom CRM
  • Create Web Dashboards
  • Best Online Database
  • Convert Excel to Web
  • Go Paperless With Web Forms
  • Migrate MS Access Online
  • HIPAA Compliant Database
  • Create a Patient Portal
Caspio Logo

Caspio is the world’s leading cloud platform for building online database applications without coding.
Start a free trial today and experience the power of no-code.

Footer Partners

© 2025 Caspio, Inc. Sunnyvale, California. All rights reserved.

  • Privacy Statement
  • Terms of Use
  • Report Abuse
  • Sitemap
  • Feedback