FEATURES

SUPPORT

Live Online Training
Video Tutorials
Knowledge Center
Community Forum
Support Tickets
24/7 Live Chat Support
24/5 Phone Support
24/7 Emergency Support
Service Level Agreement
Beta Program Participation
Access to Pre-Release Features

COMPLIANCE ADD-ONS:

Data Encryption at Rest
Audit Logs
Administrative Security Controls
Technical Security Controls
Compliant Infrastructure
Documented HIPAA Policies and Procedures
Business Associate Agreement (BAA)

Data Encryption at Rest
Audit Logs
Administrative Security Controls
Technical Security Controls
Compliant Infrastructure
Documented HIPAA Policies and Procedures
Business Associate Agreement (BAA)

FEATURES

SUPPORT

Live Online Training
Video Tutorials
Knowledge Center
Community Forum
Support Tickets
24/7 Live Chat Support
24/5 Phone Support
24/7 Emergency Support
Service Level Agreement
Beta Program Participation
Access to Pre-Release Features

COMPLIANCE ADD-ONS:

Data Encryption at Rest
Audit Logs
Administrative Security Controls
Technical Security Controls
Compliant Infrastructure
Documented HIPAA Policies and Procedures
Business Associate Agreement (BAA)

Data Encryption at Rest
Audit Logs
Administrative Security Controls
Technical Security Controls
Compliant Infrastructure
Documented HIPAA Policies and Procedures
Business Associate Agreement (BAA)

FEATURES

SUPPORT

Live Online Training
Video Tutorials
Knowledge Center
Community Forum
Support Tickets
24/7 Live Chat Support
24/5 Phone Support
24/7 Emergency Support
Service Level Agreement
Beta Program Participation
Access to Pre-Release Features

COMPLIANCE ADD-ONS:

Data Encryption at Rest
Audit Logs
Administrative Security Controls
Technical Security Controls
Compliant Infrastructure
Documented HIPAA Policies and Procedures
Business Associate Agreement (BAA)

Data Encryption at Rest
Audit Logs
Administrative Security Controls
Technical Security Controls
Compliant Infrastructure
Documented HIPAA Policies and Procedures
Business Associate Agreement (BAA)

Not sure which plan is right for you?

Let's connect. We'll help you choose a plan that best suits your needs.

MANAGED APPLICATION SERVICES

Work collaboratively with a team of Caspio experts to build your applications on demand.

Learn more

CUSTOM PLANS

Need something beyond our standard plans? We’ll customize one to fit your requirements.

Contact us

10% DISCOUNT

Caspio offers a 10% discount to non-profits, NGOs, and customers in qualifying countries.

See if you qualify

FAQ

What is a DataPage?

DataPages are the various application interfaces that you create in Caspio and deploy to your application portal or website. Examples include web forms, reports, calendars, charts, and more. Some DataPages contain multiple screens, so a simple application may require no more than 3 to 5 DataPages. Our Solution Advisors can help you estimate how many DataPages you need.  Contact us to discuss your project.

What are “unlimited users”?

With every Caspio plan, you can have an unlimited number of people accessing your applications, such as employees, customers, members, partners, or the general public.

What will happen at the end of my trial?

We hope that you create and deploy your first application during your trial, or contact us for assistance. You can convert your trial account to a regular plan at any time. If you are not yet ready to sign up for a regular plan, you can choose our Free plan. Note that the Free plan lacks some features and resources compared to your trial account, which may affect your application functionality or require you to remove some resources in order to convert your trial to the Free plan.

How do I change my plan?

To change your plan, sign into your account and select “Account” from the top menu in Caspio Bridge, followed by “Change Plan”. Contact us if you need assistance.

Are there any setup fees?

There are no setup fees. Our basic plans are available month-to-month or annually with additional discounts. Business plans require an annual commitment, but can be paid month-to-month or annually.

Are there any discounts available?

Caspio offers a 10% discount to qualifying non-profit organizations, NGOs, and companies in qualifying countries. See if you qualify. Also, if you choose to pay annually or longer, you can receive a significant discount off the base price of any plan:

  • 20% discount for one-year payment
  • 25% discount for two-year payment
  • 30% discount for three-year payment
All month-to-month plans can be changed to an annual plan by selecting “Account” from the top menu in Caspio Bridge, followed by “Change Plan”.

Can I change or cancel my plan at any time?

All month-to-month plans can be changed to a different plan by selecting “Account” from the top menu in Caspio Bridge, followed by “Change Plan”. To cancel your account, select “Account” from the top menu, followed by “Usage and Billing” and then “Cancel Account”. Customers with annual plans should contact their account manager to request changes to their plan.

What billing options are available?

We accept Visa, MasterCard, American Express, and Discover credit cards, as well as GSA SmartPay cards. For annual payments, we also accept checks, wire transfer, ACH transfer, and PayPal. Contact billing to arrange for non-credit card payments.

What happens if I exceed my account resources?

Free accounts that reach their monthly data transfer limits are paused until the beginning of their monthly cycle. The operation of paying accounts is never hampered. If you go over any resource, on-demand fees apply. You can also reserve additional resources at a discounted rate compared to on-demand fees. To reserve resources, select “Account” from the top menu, and then “Change Plan”. Learn more about resources.

Can I add more resources to my plan?

Yes, you may add more resources at any time by selecting Account > Change Plan from within your account. Please refer to the pricing schedule for additional resources.

Will my price change in the future?

Since the founding of Caspio over 19 years ago, we have never raised prices for existing customers and we plan to continue this practice in the future. While we do occasionally release new plans,  existing customers are given the option to keep their grandfathered plan or move to a new plan if they prefer.

Can Caspio build my applications for me?

Yes, we offer Professional Services and Managed Application Services to help you design, build, modify, and integrate your applications to your exact specifications.

How do I get help and support?

Various levels of support, on-boarding and consultations are available depending on your plan. For example, some plans receive live support via chat, phone, email, and ticketing, plus hours of hands-on consultation and new customer onboarding.

What if I have more questions?

Contact us and a Caspio Solution Advisor will be happy to assist you.

Detailed Comparison of Business Plans

 
 
SILVER
$1,500 / mo
GOLD
$2,500 / mo
PLATINUM
$3,500 / mo
FEATURES
DataPages Application user interfaces. 300 500 700
Each Additional DataPage Customize your current plan by adding more DataPages at any time. $10 $10 $1.50
DataPage Revision History Maintains prior versions of your DataPages for instant recovery.
Database Storage Database space for your records and files. Add more at any time. 20 GB 25 GB 30 GB
Premium Infrastructure Optimized for increased performance and reliability. Provides advanced system monitoring and alerts.
Private Cloud Dedicated premium environment for the exclusive use of a single customer. Request a quote Available Available Available
Greater Operational Thresholds Operational thresholds are adjusted appropriately to support larger, complex, and mission-critical applications.
Data Transfer Data transferred between Caspio's servers and the users of your application. Paid plans include unmetered data transfers for typical business applications. Contact us about custom plans for data publishers and other high-usage scenarios. Unmetered Unmetered Unmetered
App Users Authenticated or anonymous users of your applications. All Caspio accounts include unlimited application users. Whether you have 10 or 100,000 employees, you will never be charged per user. Unlimited Unlimited Unlimited
Single Sign-On (SAML) Ability to use corporate login credentials to control access to Caspio apps.
Caspio Developers Number of application developers and data managers authorized to login to your account. 10 15 20
Account Permission Management Granular access control for application developers to each account object.
Sub-Accounts Separate Caspio Bridge accounts for development and QA. 2 5 10
Active Traffic Management Specialized services to ensure, prevent, and quickly address all operational issues of your applications.
Notification Emails Automatic mails sent by your apps or tasks. 20,000/mo 40,000/mo 80,000/mo
SMS Notifications Automatic SMS messages sent by your apps or tasks. 1,000/mo 1,000/mo 1,000/mo
Daily Backup Retention Number of days your account's daily backups are preserved. 14 Days 14 Days 14 Days
Snap Backups Your account's data is recorded every 5 minutes and preserved for 2 hours at a time.
FileStor CDN Content Delivery Network (CDN) for faster file and image loading.
Forms Create forms of all kinds to submit or modify data. Includes multi-step forms, notification emails, custom layouts, conditional rules, etc.
Reports Extensive selection of report formats and options to choose from.
Pivot Table Reports Create data summaries and cross-tabulation reports, similar to pivot tables in Microsoft Excel.
PDF Reports Download and save reports as PDF files.
SEO Deployment Allows search engines to index your data for free organic traffic.
App Performance Monitoring Real-time monitoring of your applications for resource utilization, operational health and performance.
Charts Numerous interactive chart styles such as line, area, bar, column, pie, donut, funnel, pyramid, polar, radar, etc.
Calendars Display date-centric data on interactive calendars.
Distance Search Create location-based applications with proximity search and calculated distances.
Payment Processing Integrate your Caspio apps with Stripe and PayPal Express Checkout for real-time payment processing.
Formulas and Calculations Store and display calculated values using custom formulas and aggregations.
Localization 11 built-in languages with the ability to configure more.
Custom Styling Choose from several professional styles or create your own using Caspio's style wizard.
Section 508 Compliance Built-in compliance for visually impaired app users.
Scheduled Import/Export Schedule automatic import/export tasks between your Caspio account and other data repositories. 1,000/mo 1,000/mo 1,000/mo
Import Update Ability to add new or selectively update records during data import.
Scheduled Tasks Schedule application tasks or execute them on demand. 1,000/mo 1,000/mo 1,000/mo
Account Security Policy Ability to establish and enforce rules such as password strength, expiration, reuse, lockout, timeout, deactivation and more for your account users.
Customizable
IP-Based Access Controls Restrict or grant access to DataPages based on a single IP address or range of addresses.
App User Authentication Ability to password-protect your apps.
Record-Level Security Configure user-level access privileges for individual records.
TLS Encryption Secures the communication between your deployed applications and Caspio’s services.
Full Disk Encryption Data encryption at the hardware level.
Enhanced Encryption at Rest Adds database-level encryption in addition to disk-level encryption for enhanced security.
App User Activity Logs Detailed insights into the usage of your apps.
Triggered Actions Define custom logic to automatically trigger actions, such as data updates or SMS/email notifications.
REST API Ability to create API profiles for programmatic access to your data and certain account operations. 100,000 calls/mo 250,000 calls/mo 500,000 calls/mo
Zapier Integration Instant integration with over 1,000 other cloud services.
Departmental Billing Separate departments within a single company can receive their own bill.
White Label Ability to remove Caspio branding from applications.
SUPPORT
Live Online Training Online instructor-led training sessions, offered multiple times per week. Reserve your seat
Video Tutorials Instructional how-to videos.
Knowledge Center Online help resource.
Community Forum Public discussion boards for posting questions and answers. Also monitored by our staff, but response times are not guaranteed.
24/7 Support Tickets Access to support via ticketing system and email.
24/7 Live Chat Support Live chat for quick answers to your questions.
24/5 Phone Support Access to live support via phone.
24/7 Emergency Support Access to a special hotline for issues that impact the operation of your deployed applications.
Service Level Agreement Uptime and performance guarantees.
Beta Program Participation Product roadmap briefings and exclusive privileges to influence Caspio’s product plans.
Access to Pre-Release Features Early access to pre-release versions of Caspio for feedback and testing purposes.