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FAQs

Who uses Caspio?

Caspio is trusted by both, Fortune-500 companies and small to medium sized businesses from a wide range of industries. Over 500,000 applications have been built using Caspio Bridge to date. Our customer list includes:

  • Enterprise: General Electric, Toyota, Comcast, HP and Whirlpool
  • Media: Washington Post, New York Times Publishing Group and ABC News
  • Government: State of Georgia and the City of Chicago
  • Non-profit: Red Cross and PBS
  • Education: California Institute of Technology, Stanford and Harvard University
  • Hundreds of small businesses across the U.S. and in 35 different countries

To see a complete list of customers, please visit our Customers page.

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Can I import existing data into Caspio Bridge?

Yes. Data migration is fast and easy with our step-by-step wizards.
Import your data in popular data formats, such as:

  • Microsoft Access
  • Microsoft Excel
  • Comma-Separated Values (CSV)
  • Fixed-width text
  • Delimited text
  • Caspio Bridge XML
  • Custom XML

The intuitive wizard lets you import multiple data sheets/tables in one process, configure data properties, and ensures that your data is imported correctly at the same time.

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Can I export data from Caspio Bridge?

Yes. Your data is not locked in once you start using Caspio Bridge. There are several convenient export options:

  • Microsoft Excel
  • CSV spreadsheet
  • Microsoft Access
  • XML

You can also synchronize your data in real-time using Caspio's Plugin for Microsoft Office. The plugin retrieves data automatically or on-demand from your account and updates the Microsoft Access or Excel files accordingly. Additionally, you use Caspio DataHub to automate data integration with third-party sites like FTP, secure servers, web hosts, and Amazon S3.

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How are the applications deployed?

Caspio is the leading provider of the most versatile deployment options in the platform-as-a-service industry. There are several deployment methods available:

  • Embedded (Standard) embeds applications directly into your existing website.
  • Embedded (Dot Net) is for websites or apps of Dot Net frameworks, such as ASPX, C#, and Visual Basic.
  • Direct URL lets you host your apps on Caspio's server and be shared with a URL.
  • Link lets you link to your apps from text or images from your website.
  • Frames are available as traditional or inline.
  • Server-side (SEO) is an exclusive technology of Caspio which makes your database-driven data search engine friendly, and allows search engines like Google to index your data pages.
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How can others access my apps and data?

Your Caspio Bridge deployed applications can be shared or accessed by an unlimited number of end-users, using any browser, on any platform or operating system. Apps can even be accessed from a mobile phone!

Additionally, you can:

  • Set up unlimited authenticated users for password protected apps
  • Protect your apps with the free SSL option
  • Block access by specifying IP addresses
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What happens if my data usage or traffic suddenly increases/decreases?

Caspio is a highly-scalable platform, optimized to handle for millions of records and searches. Your data and applications are always available, regardless of how many users visit your site. Caspio keeps your account fully operational even when your data transfer exceeds your package allowance.

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How secure is my data?

Caspio Bridge applications are built on the same infrastructure as that used by Fortune 500 companies to build highly-reliable and secure applications. We use clustered databases, firewalls, and load balanced web servers to provide the highest quality of service. This goes beyond the infrastructure a typical in-house developer can deliver.

As part of our commitment to maintain your data privacy, Caspio is TRUSTe certified. This ensures that your data is aggressively protected under fair information practices approved by the U.S. Department of Commerce and Federal Trade Commission. Caspio is also fully-compliant with the U.S. - E.U. International Safe Harbor Privacy Principles, which are specifically designed to protect your data privacy from loss or unwanted disclosure.

Your data is backed up daily and secured behind state-of-the-art firewalls. Caspio will never access your data without your express permission.

Furthermore, Caspio uses a leading SAS-70 certified datacenter with 24/7, armed security personnel. Access is controlled by both cardkey and palm-print verification.

You can learn more about our security by visiting Caspio's Security page.

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Do you provide training on your product?

Yes. We provide FREE instructor-led web-based training with each subscription package. Demo videos are also accessible 24/7 from our website. Private and on-site training is available upon request. We will do everything in our power to help you complete your project with ease and efficiency.

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What kind of support system can I expect?

Caspio Support is located in the U.S. and is available based on your package level Monday-Friday from 7AM to 5PM Pacific Time:

  • Staff-monitored forum
  • Support ticket system
  • Live chat
  • Telephone

There is an extensive online help library  with video tutorials and how-to articles to walk you through all product features. Expert services are also available for project consultation and custom development.

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I'm interested. What is included in the FREE 14-day trial?

During your 14-day free trial, you will have:

  • 24/7 access to Caspio Bridge web-based software
  • Assistance from Caspio Bridge product experts
  • Opportunity to create as many DataPages as you like
  • Unlimited deployment to any web page
  • Unlimited data import and data transfer capacity

To make your trial as convenient as possible, Caspio does not require a credit card to sign up, nor is there anything to download or install.


Get Started with a Free Trial
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