"Caspio has an amazing value proposition! Caspio levels the playing field for all those aspiring to provide critical information in a cost effective way, while not sacrificing the quality of service"
Free feedback management system includes the following
features:
Collect user comments and issues from every page on
your website with an intuitive feedback form that automatically
captures the page URL.
A non-intrusive feedback button appears as a tab on the
edge of your web pages.
Clicking the button launches a Caspio-powered web form
with an elegant "lightbox" effect.
Use step-by-step wizards to instantly change or add
form fields, such as categories, ratings, CAPTCHA security,
newsletter opt-in, file upload, IP address tracking, and
more.
Deploy to an unlimited number of websites, blogs, and
mobile sites. Simply copy-and-paste the provided deployment
codes.
Get email alerts as soon as feedback is submitted, while
visitors receive a personalized email that immediately acknowledges
their feedback.
Integrated administrative interface helps you quickly
prioritize, respond and track all issues.
Real-time visual reports are organized by status,
category, and page source, with the ability to search, filter and
download data at any time.
Deploy the admin interface to a private area of your website or
corporate intranet, or embed the reports directly in your existing
site.
Gain actionable information to improve your pages, engage
your community, and ensure customer satisfaction.
Customize further to fit your needs:
Nearly everything is
customizable! Redesign nearly all aspects of the application using
Caspio's step-by-step wizards or CSS.
Create unique feedback forms
for various pages or sections of your website, all which can be
incorporated into the admin system.
Create a
mobile-optimized version for your mobile site and
apps.
Add additional workflow to the
admin system to manage priority, assignments, follow-up steps,
communication logs, department-level privileges, or other internal
processes.
Create conditional
fields that display based on the selected category. Request
relevant information such as testimonial permission, browser
version, screenshot, etc.
Create a knowledgebase to
quickly respond to feedback with canned messages.
Create a two-step form
that automatically displays FAQs based on the selected
sub-category.
Integrate with other
Caspio-powered apps such as task management, support ticketing,
CRM, and bug tracking.